Disclosures

01

Fair Practice Code

Which aims to achieve synchronization of best practices while dealing with customers in India. It aims to provide valuable inputs to customers and facilitates the effective interaction of customers. View
02

Grievance Redressal Mechanism (GRM)

GRM is a complaint and proposal consideration mechanism that provides an additional and accessible channel for submission of complaints and feedback to individuals and communities. View
03

Interest Rate Policy

Interest Rate Policy is in compliance with the requirement of RBI to have a documented policy for interest rates being charged on loans disbursed by the company and ensures coverage under the Fair Practices Code circular issued by RBI. View
04

Revenue Break-Up

Recapita Financial Revenue Breakups includes:
Interest Income on Loans, Processing Fees, Interest on Deposits, Document Handling Charges, Penal Interest. View

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